Privacy Policy
Last updated: October 2026
Who we are
This website, provixel.com, is operated by Provixel. For privacy questions contact [email protected].
Information we collect
When you submit a quote request or email us, we collect what you provide: name, business email, company, country, requested service, message and any optional details such as phone, industry, number of sites, approximate camera count, monitoring hours, current setup and desired start date. We ask that you do not send passwords, access credentials or other sensitive security details through the website.
If analytics are enabled, we receive aggregated, cookieless usage statistics such as pages viewed and button clicks. We do not send names, email addresses, phone numbers or security details to analytics.
How we use information
- To respond to your enquiry and assess your requirements
- To manage business communications with you
- To maintain, secure and improve the website
Who receives it
Enquiries are processed by a form or email service that delivers them to our team. We do not sell personal information. We may disclose information where required by law.
International transfers
Because we work with international clients, information may be processed in countries other than your own. Where applicable law requires safeguards for such transfers, we apply them.
Retention
We keep enquiry information for as long as needed to handle your request and our resulting business relationship, and as required by law.
Your rights
Depending on where you live, you may have rights to access, correct, delete or restrict the use of your information, to object to certain processing, and to complain to a regulator. Residents of some US states may have additional rights under state privacy laws. Contact us to make a request.
Security
We use reasonable technical and organizational measures to protect information, but no online transmission is completely secure.
Children
This website is intended for businesses and is not directed at children.
Changes
We may update this policy and will change the date above when we do.