Security operations services
Twelve services delivered under one operational model, according to agreed scope and procedures.
Live Video Surveillance
24/7 remote visual monitoring, event detection, verification and escalation according to defined operating procedures.
Alarm Monitoring
Alert intake, verification, assessment and escalation according to client protocols.
Video Analytics
Technology-assisted detection, tracking and event intelligence using supported video systems.
Video Records Retrieval
Time/event-based video retrieval and review supporting investigations and incident documentation.
Camera Health Monitoring
Monitoring of camera availability, connectivity and operational status where technically supported.
Manual Remote Patrol
Scheduled or event-driven virtual patrol using connected cameras and defined patrol procedures.
Logistics Monitoring
Remote monitoring support for logistics environments, warehouses, yards and distributed operations.
Alert Monitoring
Centralized alert intake, triage, verification, prioritization and escalation.
Police Dispatch Coordination
Coordination with police/emergency response according to predefined client procedures, authorized workflows and applicable local requirements.
Live Announcement / Voice-Down
Remote verbal intervention through supported speaker/PA systems when authorized.
Incident Reporting
Structured, time-stamped incident documentation and operational summaries.
Escalation Reporting
Documentation of escalation path, actions, timestamps, outcomes and follow-up.
Service availability and technical functionality depend on supported infrastructure, system compatibility, connectivity and agreed operating requirements.
Ready to extend your security operations?
Explore how Provixel can support monitoring, verification, escalation and reporting across your security operations.